Discovery

How can a small business be found in ChatGPT?

Start with a public website that clearly identifies the business, answers real buying questions and can be read by OAI-SearchBot. Eligible owners can separately claim their business through OpenAI’s Business Hub.

1. Publish prices or pricing rules, services, availability and a contact route as readable HTML. Test the public links.
2. Check your robots.txt and hosting access rules. Allow OAI-SearchBot to reach public answer pages.
3. Use the official Business Hub to check eligibility and verification. Save the date and wording of visibility checks so you can compare what actually happened.

Official guidance · Businesses in ChatGPT · OpenAI crawlers