← Answer library

Discovery

How do I tell whether answer pages bring enquiries?

Record a dated enquiry with the source the customer actually gave. Track AI mentions separately. At the end of the week, count enquiries by source and pick one page to improve.

  1. Ask “How did you find us?” when that is appropriate, and retain an unknown-source category.
  2. For a visibility check, save the prompt, service, date and cited URL. Keep an observation separate from a buyer or a sale.
  3. Compare your weekly log with the previous week. If buyers still ask the same question, edit the relevant answer and test it again.